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How do I use my membership surfs?

If you’re an active member, your included surfs are easy to redeem when booking online. Just follow the steps below to make sure your membership surfs are redeemed correctly.

To book a surf session using your membership, log into your booking portal, select a session, and choose your available membership surf as the payment option at checkout. Follow the step-by-step instructions below or watch the video guide.

 

How to redeem your membership surfs

  1. Step 1: Log into Your Account. Log into your online booking portal account. If you don't have an account yet, create one using the first name, last name, and email address linked to your membership.
  2. Step 2: Select Your Session. Select "Book Session" from your Booking Portal. Browse the timetable and choose your preferred date, time, and wave setting.
  3. Step 3: Apply Your Membership Surf. Your available membership surfs will automatically appear as a payment option (as long as you’re logged in). Select your membership surf and add to cart.
  4. Step 4: Confirm Your Booking. Confirm your details, add any additional gear or rental items, and accept the terms and conditions to complete your booking.
  5. Step 5: Receive Your Confirmation. Your booked membership surf will appear on your dashboard, and you'll receive a confirmation email with your booked session details.