Email Address Error
URBNSURF doesn’t allow the same email address to be used twice. If this error appears, it means that email has already been used for a surfer profile. If you’re booking for someone who doesn’t have their own email address, you can create a variation by adding “+1” before the @ symbol in your email (for example: yourname+1@gmail.com). This will still send all emails to your original inbox.
If you continue to have trouble after trying this, please email our Guest Services team for assistance.